Sales Terms & Conditions – Signmediaenterprises

1. Product Information

We provide all product details including features, specifications, and pricing. Please read them carefully before placing an order.

2. Pricing

All prices are in INR (₹) and include applicable taxes unless stated otherwise. Prices may change without prior notice.

3. Order Confirmation

Orders are confirmed only after full/advance payment is received. You will receive a confirmation email or invoice upon order acceptance.

4. Payment Terms

Payment must be made in full before delivery (unless otherwise agreed).

We accept bank transfers, UPI, or cheques (subject to clearance).

5. Delivery & Shipping

Delivery time varies depending on product and location.

Shipping charges are extra unless mentioned as free delivery.

We are not responsible for delays caused by transport or courier agencies.

6. Installation & Training

Basic machine installation is provided.

Training and demo can be arranged on request (charges may apply for reinstallation).

7. Warranty

Machines come with a 1-year manufacturer's warranty against manufacturing defects.

Warranty does not cover damages caused by misuse, mishandling, or unauthorized repairs.

8. Returns & Refunds

No returns accepted once the machine is installed.

In case of manufacturing defects, we will repair or replace the part as per warranty terms.

9. After-Sales Support

We provide technical support via phone, video call, or visit (as applicable).

10. Limitation of Liability

We are not responsible for any indirect or business loss arising from the use of our machines.

11. Governing Law

All transactions are subject to Kerala jurisdiction.


Quality Policy

We have been serving our clients to their utmost satisfaction in post-sale support for over a decade. With an unbeatable record of selling and servicing nearly 100 machines and their accessories, we are in the process of expansion aiming at the international market.

We strictly adhere to the quality policy of our principals, "Customer Oriented Service and Advanced Technology", which is the key to our success. Our leading brands are (our brands) supported by continuously upgrading R&D technology, superior manufacturing processes, and human-function design.

Quality Assurance

Following profound quality control measures, we deliver high manufacturing standards at our production unit. Our printing machines conform to core industrial norms and are thoroughly tested by our team of professionals.

Additionally, the latest technological machines used at our procurement premises have immense capacity and are able to produce printers in bulk quantities with 100% quality features.

We also check these products based on several parameters such as function, installation, design, operation capacity, and maintenance.

  • Global quality measures & industrial norms
  • Thorough testing of production process
  • High production standards
  • Skilled labor with proper domain knowledge
  • Smooth flow of work